REPAIRS AND PHONES SOLD, COVERED WITH CONFIDENCE.
We stand by our work. Every repair and device sold comes with clear, honest warranty terms — no small print, no run-around, and always handled in the shop by the same team that did the job.
RECEIPT REQUIRED FOR EVERY CLAIM
Please keep your receipt safe. A valid receipt is required for every warranty claim — it is the only proof of purchase and confirms the warranty cover that applies to your repair or device.
NO RECEIPT
NO WARRANTY CLAIM
STANDARD REPAIR WARRANTY
Repairs are covered for up to 3 months from the date of service, so you can leave the shop with peace of mind.
- Screen and glass replacements
- Charge ports and speakers
- Receipt required for every claim
BATTERY WARRANTY
Battery replacements come with an extended 12-month warranty against premature failure or defects.
- Rapid capacity loss
- Failure to hold charge
- Receipt required for every claim
PHONES SOLD WARRANTY
Phones we sell are backed by up to a 2-year warranty, depending on the device, its grade and its age. The exact cover for your phone is confirmed in writing at the point of sale.
- Up to 2 years cover depending on device
- Hardware faults
- Battery health issues
- Receipt required for every claim
*Phones we sell come with up to 2 years warranty: the exact period varies by device, grade and age, and is stated on your receipt at the time of purchase.
WHAT'S COVERED
- Faulty parts fitted by us
- Workmanship on any repair we carry out
- Battery cells that fail early
- Hardware faults on phones bought from us
- Repeat visits for the same fault, free of charge
WHAT'S NOT COVERED
- New accidental damage, drops or crushed screens
- Liquid damage after the repair
- Repairs opened or altered elsewhere
- Software, apps or iCloud/Google account issues
- Cosmetic wear and tear on used devices
WARRANTY QUESTIONS
SOMETHING NOT RIGHT AFTER A REPAIR?
Pop in with the device and we'll take another look — warranty checks are free and usually done while you wait.